Caïssa

Dear clients, contacts and friends:

The current coronovirus (COVID-19) pandemic has thrown us all into uncharted waters.  For however long the pandemic lasts, the health and safety of all our team members, all of our clients as well as all of our colleagues will remain our top priority.

In light of the recent announcements by various government authorities and recognizing that we all have a responsibility to "flatten the curve", we have made the decision, effective 5:00 pm Thursday, March 19, 2020, to significantly reduce access at both of our offices to the public for the foreseeable future.  We have made arrangements for clients to drop off their documents in designated areas of reception to ensure that we comply with responsible social distancing. We have eliminated in-person client meetings. Many of our team members are currently working remotely and we have made significant technological investments to ensure that we can continue to provide you, our community, with excellent and seamless service.  

Even though our physical offices have restricted access, we continue to be able to provide you with the highest level of client service possible.  In that regard we continue to be able to "meet" you by telephone or video conferencing and we encourage you to share documents with us electronically using our Portal services.  We would ask you to communicate with our administrative staff to determine how the sharing of documentation can be facilitated.

Even though we will strive to maintain a "business as usual" approach, COVID-19 is forcing all of us to adopt new ways of providing services and conducting business and we will be there to help you every step of the way in adopting to these new ways.

Please refer to the COVID-19 Updates page of our website for details.